Carriers who use Dock Optimizer
Built to make carriers' lives easier
Dock Optimizer removes friction for drivers and dispatchers — from the moment they book through the moment they leave your yard.
Simplified booking
Click a single link, pick a window, confirm — done in under 60 seconds on any phone or desktop. No account required for one-time carriers. Recurring carriers get pre-populated forms with their MC number, trailer type, and contacts already saved.
Geo-fenced driver check-in
When the receiving facility opts in, drivers check in automatically as their truck enters the geo-fence — no paperwork, no phone calls to the guard shack. The warehouse sees an instant arrival notification and the dock door assignment is triggered in real time.
Equipment management
Carriers can register their trailer and truck inventory in the portal. Facilities that require specific trailer types or USDA-cert equipment see a verified badge on each booking, reducing rejection at the gate and cutting empty-trailer turns.
Two ways carriers book appointments
Dock Optimizer does not force carriers into a single path. Carriers with an account use the portal. Carriers without one use the link. Both paths land in the same appointment queue at your facility.
For one-time and spot carriers
One link, any carrier
Share a single booking URL with any carrier. No account required. No app to download. Works on any phone or desktop in under 60 seconds.
Mobile-first UX
Designed for drivers on the road. Large tap targets, minimal form fields, and confirmation delivered by SMS or email.
24/7 self-scheduling
Carriers book outside of business hours. Your available slots are always visible. Overbooking is structurally impossible.
For recurring carriers and drayage fleets
Appointment history
Recurring carriers see every past appointment — dates, dock doors, load details, and BOL records — from a single dashboard.
Team access
A carrier account can have multiple users — dispatchers, drivers, and admins — each with their own login and notification preferences.
Smart notifications
Configure email and SMS alerts at booking, reminder before appointment, and notification on any change or cancellation.
Pre-approval controls
Require carrier approval before portal access. Review new carrier requests in your admin dashboard before they can book.
Carrier scorecards
On-time rate, no-show rate, and load accuracy tracked per carrier. Data feeds into your reporting dashboards.
No-re-keying of data
Once a carrier's MC number, contact info, and preferences are in the portal, they never enter it again. Every booking is pre-populated.
Self-serve link vs. carrier portal
| Capability | Self-Serve Link | Carrier Portal |
|---|---|---|
| Account required | No | Yes (optional) |
| App download | No | No |
| Booking time | Under 60 seconds | Under 30 seconds |
| Appointment history | No | Yes |
| Team / multi-user | No | Yes |
| Carrier scorecards | No | Yes |
| Pre-approval gate | No | Configurable |
| SMS + email alerts | Yes (confirmation) | Fully configurable |
| Best for | One-time or spot carriers | Recurring carriers and drayage fleets |
Connected to the rest of the platform
Yard Management
Carrier check-in triggers spot assignment. Drivers get their yard spot number directly on their phone.
Learn moreCarrier Scorecards
On-time rate, no-show rate, and load accuracy tracked per carrier — exportable to Power BI and Tableau.
Learn moreTry the Booking Flow
See exactly what a carrier sees when they click your booking link — on any device, no account needed.
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