Reporting and analytics for dock and yard operations.
Pre-built connectors for Microsoft Power BI and Tableau, native real-time dashboards, dwell time and detention exposure tracking, and a full REST API — so every stakeholder sees the data they need.
Enterprise reporting is included in Dock Optimizer — not a paid add-on.
What you can report on
Every metric that matters for dock and yard operations — available in native dashboards, Power BI, Tableau, and the REST API.
Appointments
- On-time arrival rate
- No-show rate by carrier
- Booking lead time
- Appointment volume by day and shift
Dwell time
- Gate-to-dock time
- Dock occupancy duration
- Load and unload cycle time
- Dwell by carrier, commodity, and door
Detention exposure
- Detention events by carrier
- Detention cost trending
- Carriers approaching threshold
- Historical detention dispute data
Yard utilization
- Spot occupancy rate
- Trailer aging by zone
- Drop trailer turns
- Peak congestion windows
Carrier scorecards
- On-time performance
- Accuracy rate by carrier
- No-show frequency
- Volume by carrier tier
Door utilization
- Throughput per door
- Utilization by shift
- Utilization by day-of-week
- Idle time per door
How you access the data
Three access paths. You can use any or all of them — they pull from the same underlying data.
Native dashboards
Built directly into Dock Optimizer. No setup, no licenses, no configuration. Operators, managers, and executives each have a role-appropriate view that refreshes in real time.
Microsoft Power BI and Tableau connectors
Pre-built connectors — not generic API exports. Connect Dock Optimizer data to your Power BI or Tableau workspaces with a published dataset, scheduled refresh, and pre-built starter reports.
REST API access
Full REST API with OpenAPI 3 documentation. Pull raw appointment, check-in, dwell time, and carrier data for data warehousing, custom dashboards, or third-party integrations.
Reports serve different audiences
Dock Optimizer serves real-time data to operators and aggregated ROI data to executives — from the same platform, with no extra configuration.
| Audience | What they need | Example reports |
|---|---|---|
| Dock operators | Real-time view | Live dock door map, incoming queue, carrier check-in log |
| Operations managers | Trend data | Weekly on-time rates, dwell trends, carrier scorecards |
| Executives and finance | ROI | Detention savings, capacity utilization, YoY improvement |